Dunkin'

Kayla Scarponi a month ago

I've been to this location many times and they are consistently bad. Unfortunately, the employees are short with the customers and seem like they DO NOT want to be at work or help you. I feel like a burden every time. The food, also is never cooked properly, its either cold, untoasted, or burnt to the point where you cant eat it. I shouldn't have to cook the food once im home again. I also NEVER write reviews but this place is so bad.

Joshua Smith 3 months ago

Put in an order at 530, 2 drinks 2 egg wraps a sandwich and tots. Took 15 minutes to get our food. Was first given someone else's food, when I let them know it was wrong and handed it back out of my car, they set it aside to give to whomever ordered it but not until attempting to give to a different customer first. At least there's a little consistency.

Lis 4 months ago

I’ve had multiple disappointing experiences at this Dunkin’ location. My most recent visit, my coffee had grounds sitting at the bottom and was room temperature, it seemed like I was given whatever was left in the pot. They did remake it but it still wasn’t great. The hash browns were also clumped together and mushy. This isn’t the first time I’ve had issues. On a previous visit, I was picking an order for a friend and was told they didn’t have decaf coffee at all, not even to be able to make it which didn’t seem right, it felt like they just didn’t want to make it. I gave this location a second chance but unfortunately the quality and service are still lacking. I hope the owner or leadership team looks into these ongoing issues, as improvements in quality and service are clearly needed. This location is currently falling short.

arthur rivera 4 months ago

2 TIMES! We have not gotten our order how we want and today my wife goes to get her coffee to see old mistaken orders by the window because who ever is working there does not know what they are doing and must have also gotten other customers orders wrong! You don’t walk away from the window when you have customers in front of you and you make sure you read out the order to the customers this is simple etiquette! Another worker had to tell for the window person to come back and then they just play around and tried giving my wife an old coffee NEVER COMING HERE AGAIN! And anyone that took the time to read this I advise you to stay away make your coffee at home save your hard earned money.

Alexia S. a year ago

First, I normally don't leave reviews but this needed one with how bad the order was. Sandwich was dark and burnt from outside and inside. The drink was already low, was not full (mind you I did take a sip and felt the cup to light so I opened it to see it less than full). Service was unprofessional. Previous times I have gone, they take for ever to take your order in the drive thru. This specific order got picked up by friend and I am tired of it. Unfortunately I will no longer be going to this location although I love the Matcha latte and it's so close.....